Terms and Conditions

Standard Terms & Conditions

1. Prices

The applicable prices are those that are valid and communicated as such in the online shop at the time the order is placed. The costs for shipping and handling for delivery within Germany, Europe and European countries outside Germany apply in accordance with our price list for shipping and handling costs.

2. Orders from abroad

Costs for shipping and handling for delivery within Germany, Europe and European countries outside Germany apply in accordance with our price list for shipping and handling costs.

3. Delivery

Delivery will be made to the address provided by the customer, unless otherwise agreed. Information regarding the time of delivery shall only be binding if the customer was expressly assured of a specific delivery time. There shall be the entitlement to make partial deliveries or performance. The seller reserves the right to make slight changes to items. The conclusion of a purchase agreement is subject to the availability of the merchandise. Individual products may be removed from the product range.

4. Payment terms / Reservation of proprietary rights

The purchase price shall be immediately due for payment upon transaction of the purchase agreement.

5. Cancellation Policy

Cancellation [revocation] right
You have the right to cancel or revoke your contractual declaration within 14 days without stating reasons, and do so in written form (e.g. letter, fax, or e-mail) or – if the article is supplied to you prior to expiry of this time limit – by returning the item. The grace period shall begin subsequent to receiving written notice of this policy, but not prior to receipt of the goods by the recipient and also not before we have fulfilled our obligations to provide information pursuant to Article 246 § 2 as related to § 1 Para. 1 and 2 EGBFB [introductory statute to the civil code of Germany] as well as our obligations pursuant to § 312g Para. 1, Sentence 1 BGB [civil code of Germany]as related to Article 246 § 3 EGBGB. To comply with the cancellation deadline, the timely dispatch of the cancellation or the object shall suffice.

The cancellation or return shipment of the goods shall be addressed to:
For declaration of cancellation via letter:

Markus Götz
Bismarckstr. 3
80803 Munich

+49 172 8331787

Declaration of cancellation by fax:
Declaration of cancellation by e-mail: contact@linefinder.com

Return shipment of the merchandise must be addressed to:

Markus Götz
Bismarckstr. 3
80803 Munich

Consequences of Cancellation
The purchase agreement is thus cancelled. To comply with the deadline, the timely dispatch of the cancellation or the return shipment of the goods shall suffice.
Upon return and examination of the merchandise, the purchase price will be refunded to the customer. If the customer is responsible for the deterioration or loss of the goods, the customer shall be liable for compensation of the depreciation in value, or as the case may be, the full purchase price of the item. In the same measure, the value deemed for permission of use or actual use of the merchandise is to be refunded.
The costs for return shipment of the merchandise shall be refunded to customers as of an order value of € 40.00; if the merchandise delivered does not correspond to that which was ordered, this shall also apply for lesser amounts.

End of cancellation policy

6. Warranty

The legal warranty period shall be two years and begins with the transfer of the goods. For the duration of the legal warranty period, in addition to cancellation of the purchase or depreciation, the vendor shall optionally be entitled to supplementary performance. However, in case of failure to provide supplementary service, the customer shall have the choice of reduction of the purchase price or withdrawal from the sales agreement.

7. Liability

The assumption of liability for damages by the vendor shall be excluded, provided that the damages are not due to intent or grossly negligent breach of duty by a legal representative or by agents of the vendor. In addition, the vendor shall be liable for damages, to the extent that the law on product liability stipulates this. In the event of a slightly negligent breach of a major [contractual] obligation, the amount of claims for damages shall be limited to the purchase price and to such damages that result from the need to procure the goods elsewhere. Acts of God and other operational interruptions for which the vendor can not be held responsible, shall release them from the delivery obligation.

8. Data privacy and security

With his/her order, the customer states his/her agreement with having the data required for processing the transaction stored and shared with associated companies supporting the vendor in this activity, solely in the context of order processing. The address information is stored and/or any additional data required for certain types of payments. Moreover, the order data (article, volume, etc) are associated with the customer addresses. The customer shall be entitled at any time to request disclosure regarding the information stored with the vendor. All personal data is treated in confidence. No data is transmitted to third parties that are not involved in processing orders. The vendor takes utmost care and applies the highest security standards to protect the personal data from unauthorized access. The information provided by customers in online orders is protected by technical security systems.

9. Place of performance

Place of performance shall be Munich, Germany.

10. Governing law / Jurisdiction

German law applies, with the exclusion of the UN Convention on [purchase] contracts, even in the event that orders are placed from abroad or ordered for delivery abroad. The place of jurisdiction for all claims in conjunction with an order is – to the extent permitted by law – shall be Munich, Germany.

Version 11

April 2013